Shipping policy

SHIPPING POLICIES

 

Order Processing Time:

 

  • Most items are actively in inventory. The only exception being the second week of December.

  • Your purchase will be shipped immediately following payment receipt and verification.

  • Shipping processing time ranges between approximately 3-7 business days.

  • For international orders, shipping can take up to three weeks.

     

Made to Order + Preorder Items:

 

  • Please allow 3-4 weeks for delivery on “made to order” items.

  • Purchases and items falling under the “made to order” category are custom-made just for you, so order fulfillment takes a bit longer to allow us time to add the finishing touches to your purchase. 

 

International Shipping: International shipping rates apply.

 

Shipping Methods: All purchases/orders are shipped via USPS First Class or USPS Ground Advantage. For international orders, other shipping methods may be used but tracking will always be included to allow your purchase to be located at all times.

 

Shipping Rates: Standard USPS shipping rates apply for all orders. 

 

Shipping Upgrades: Shipping upgrade requests will be adjusted in proportion with available USPS rates—additional fees may apply. If you would like to upgrade, please send your request via email to: hyakdesigns@gmail.com and we will do our best to accommodate your shipping needs.

 

Shipping Gift Orders: If you have a specific request for a gift order placed, please leave it in the “notes” section prior to placing your order. If we are sending it directly to the gift recipient, please make sure to provide the gift recipients address as the destination address. If you forgot to leave a specific request in the “notes” section, please send an email to hyakdesigns@gmail.com and refer to your purchase invoice number in the email subject line.

 

For additional support or other questions, please send an email to: hyakdesigns@gmail.com